ZENOTI

course
140 - Surcharge Made Easy in Zenoti (Pass CC fees)
140 - Surcharge Made Easy in Zenoti (Pass CC fees)
140 - Surcharge Made Easy in Zenoti (Pass CC fees)

About the Course

Credit card processing fees can add up quickly — but with Zenoti’s Surcharge feature, businesses can offset those costs while staying fully compliant with card network and state regulations.

In this course, you’ll learn how to:

  • Understand what surcharging is and why it matters for businesses

  • Configure surcharge settings within Zenoti

  • Ensure transparency and compliance during transactions

  • Communicate surcharge details effectively to guests

  • Review reports and handle refunds with surcharge adjustments

By the end of this course, you’ll be able to confidently support customers in enabling and managing surcharges in Zenoti — helping them protect their margins and improve profitability.

Duration: 20–25 minutes
Assessment: Knowledge check at the end of the course

Course Categories

Payments
1.Basics
Course Progress
Not started
Course Outline
  1. Surcharge
    1. Overview
    2. What is Surcharge & Why is matters?
    3. Guidelines
    4. Example
    5. Pre-requisities
    6. MMS Admin Settings
    7. Surcharge on POS
    8. Surcharge on Webstore
    9. Reports
  2. Practice environment
    1. Sandbox details
  3. Assessment
    1. Certification
  4. Progress and Feedback Tracker
    1. Milestone Checkpoint
course
140 - Surcharge Made Easy in Zenoti (Pass CC fees)
140 - Surcharge Made Easy in Zenoti (Pass CC fees)
Course Progress
Not started

About the Course

Credit card processing fees can add up quickly — but with Zenoti’s Surcharge feature, businesses can offset those costs while staying fully compliant with card network and state regulations.

In this course, you’ll learn how to:

  • Understand what surcharging is and why it matters for businesses

  • Configure surcharge settings within Zenoti

  • Ensure transparency and compliance during transactions

  • Communicate surcharge details effectively to guests

  • Review reports and handle refunds with surcharge adjustments

By the end of this course, you’ll be able to confidently support customers in enabling and managing surcharges in Zenoti — helping them protect their margins and improve profitability.

Duration: 20–25 minutes
Assessment: Knowledge check at the end of the course

Course Outline
  1. Surcharge
    1. Overview
    2. What is Surcharge & Why is matters?
    3. Guidelines
    4. Example
    5. Pre-requisities
    6. MMS Admin Settings
    7. Surcharge on POS
    8. Surcharge on Webstore
    9. Reports
  2. Practice environment
    1. Sandbox details
  3. Assessment
    1. Certification
  4. Progress and Feedback Tracker
    1. Milestone Checkpoint

Course Categories

Payments
1.Basics