About the Course
Credit card processing fees can add up quickly — but with Zenoti’s Surcharge feature, businesses can offset those costs while staying fully compliant with card network and state regulations.
In this course, you’ll learn how to:
Understand what surcharging is and why it matters for businesses
Configure surcharge settings within Zenoti
Ensure transparency and compliance during transactions
Communicate surcharge details effectively to guests
Review reports and handle refunds with surcharge adjustments
By the end of this course, you’ll be able to confidently support customers in enabling and managing surcharges in Zenoti — helping them protect their margins and improve profitability.
Duration: 20–25 minutes
Assessment: Knowledge check at the end of the course
Course Categories
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Surcharge
- Overview
- What is Surcharge & Why is matters?
- Guidelines
- Example
- Pre-requisities
- MMS Admin Settings
- Surcharge on POS
- Surcharge on Webstore
- Reports
-
Practice environment
- Sandbox details
-
Assessment
- Certification
-
Progress and Feedback Tracker
- Milestone Checkpoint
About the Course
Credit card processing fees can add up quickly — but with Zenoti’s Surcharge feature, businesses can offset those costs while staying fully compliant with card network and state regulations.
In this course, you’ll learn how to:
Understand what surcharging is and why it matters for businesses
Configure surcharge settings within Zenoti
Ensure transparency and compliance during transactions
Communicate surcharge details effectively to guests
Review reports and handle refunds with surcharge adjustments
By the end of this course, you’ll be able to confidently support customers in enabling and managing surcharges in Zenoti — helping them protect their margins and improve profitability.
Duration: 20–25 minutes
Assessment: Knowledge check at the end of the course
-
Surcharge
- Overview
- What is Surcharge & Why is matters?
- Guidelines
- Example
- Pre-requisities
- MMS Admin Settings
- Surcharge on POS
- Surcharge on Webstore
- Reports
-
Practice environment
- Sandbox details
-
Assessment
- Certification
-
Progress and Feedback Tracker
- Milestone Checkpoint